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| Q: why am I getting an error when trying to register registration? |
A: In our experience, most people experiencing difficulty select a photo to upload but never wait enough time for the photo to properly upload. Do not continue filling out information until a message is displayed that confirms your photo has been properly uploaded. If you need further help, visit the Contact Us page |
| Q: I just finished registering, why can't I login? |
A: You do not gain access to logging in until we review your profile. Once approved, you will receive an email stating that you can now login. |
| Q: How do I add or delete a photo? |
A: go to MY PICTURES link. There you can add/delete up to 8 pictures. |
| Q: Why was my main photo not approved? |
A: We will not approve a main picture that is immodest, fake, contains more than one individual etc. |
| Q: I am trying to join your site, why was I not accepted? |
A: This is a private site not meant for everyone. A properly filled out profile and photo will accelerate the process of being accepted. Nonetheless, we do not accept everyone |
| Q: I am Ashkenazi, may I join? |
A: Yes |
| Q: I am an elder citizen, do you have members my age? |
A: Although it constantly varies, we usually have members of ALL ages and from many different countries. You are welcome to join us |
| Q: Must I have a photo? |
A: Yes. All members are required to have at least 1 photo of themselves or their profile is deleted after 48 hours. |
| Q: I forgot my username, what do I do? |
A: Visit the FORGOT PASSWORD link on the homepage |
| Q: How do I change information about my profile? |
A: Visit the MY PROFILE link |
| Q: How do I change my password? |
A: Visit the MY ACCOUNT link |
| Q: How do I delete my account? |
A: You may CONTACT US should you wish to delete and we will do it for you. However, we provide other alternatives, such as making your account INACTIVE. |
| In addition, should you wish to delete your account and re-register later, you will incur the full membership fees. |
| Q: Why am I unable to change certain information in my profile? |
A. Our system will not allow you to edit certain information, such as your age, Sephardic Background etc. |
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